Payment
Fees for Scheduled Walks are £20 per head. Fees for Private and Bespoke Walks are negotiated on a case-by-case basis with the client.
Full payment is due in advance of the tour start date.
Payment must be made in Pounds Sterling via Eventbrite booking system.
Refunds for cancellation:
More than 14 days in advance: 100% refunded (minus any admin charges incurred)
8-14 days: 50% refunded (minus any admin charges incurred)
4-7 days: 25% refunded (minus any admin charges incurred)
Less than 4 days: No refund
Insurance
Although Who Knew Tours Ltd is covered by ITG insurance for the duration of the tour, clients are strongly recommended to purchase their own travel insurance.
Privacy
Customers sign up knowingly to receive updates. If they did not sign up online they signed up by voluntarily giving their email addresses after a Who Knew tour.
All personal data is protected and stored for the sole purpose of sending the “Who News” updates, blog posts and marketing. Personal data will never be shared with any third parties, ever.
